ABOUT ADROIT

Business People First.
Technology Experts by Design.

Adroit North America is a value-added partner to the Microsoft and Aptean ecosystems, focused exclusively on food and beverage manufacturers and distributors.

We bring together the right combination of industry expertise, technology and hands-on execution to help you transform how you operate—and achieve measurable business outcomes.

WHO WE ARE

We help food companies perform better.

Technology is only valuable when it improves the way your business runs. That is why we start with the business, align the right people and technology, and stay engaged until the results show up in the metrics that matter.

Outcome Driven

Our definition of success is improved performance—not just a go-live.

Business People First

We lead with operational understanding and solve business problems.

Right Solution, Not One Solution

We design the right combination of solutions and services for your business.

Hands-On Partners

We roll up our sleeves and work side-by-side with your team from start to finish.

Experienced & Stable

Deep experience, low turnover and leadership that stays involved.

Accessible Leadership

Clients have direct access to senior leaders when it matters most.

WE MEASURE SUCCESS IN

Business Outcomes

We focus on the key performance areas that drive real impact across your operations and bottom line.

On-Time & In-Full (OTIF)

Service Levels

Average Inventory

OEE & Efficiency

Customer Satisfaction

Margin & Profitability

ONE PARTNER ACROSS THE TRANSFORMATION JOURNEY

PROCURE

Source materials and manage suppliers

PLAN

Forecast demand and optimize supply

PRODUCE

Schedule, execute and monitor production

ASSURE

Ensure quality, food safety and compliance

WAREHOUSE

Manage inventory, traceability and movement

DELIVER

Fulfill orders and delight your customers

ERP • Supply Chain Planning • Food Safety • Integration & AI • Mobility & Scales • Hardware • Transportation • Analytics

We are not committed to selling a single product.

We assemble the combination of solutions, services and expertise that best fits your business.

A VALUE-ADDED PARTNER TO THE MICROSOFT AND APTEAN ECOSYSTEMS

We extend the value of Aptean Food & Beverage ERP on Microsoft Business Central with complementary technologies, industry expertise and ongoing support.

Aptean ERP Wheel

EXPERIENCED PEOPLE. HANDS-ON DELIVERY.

We intentionally build our teams with experienced consultants and practitioners—not junior resources learning on your project.

25+ YEARS

Average leadership experience in ERP, supply chain and food operations

LOW TURNOVER

People stay here, relationships stay strong, and clients see continuity

HANDS-ON MENTALITY

We roll up our sleeves, solve tough problems and own the results together

HOW WE SHOW UP

Our core values aren’t wall art. They define how we work with clients and with one another.

Integrity First

We do what we say, do the right thing and communicate with transparency.

Stay Humble. Keep Learning.

We elevate others, check our egos and continuously improve.

Unity With Respect

We respect people, value different perspectives and work without silos.

Always Add Value

We focus on quality, simplification, improvement and better ideas.

Honor Your Commitments

We plan carefully, execute disciplined and deliver what we promised.

EXPERIENCED LEADERS WHO STAY INVOLVED

Our leadership team brings decades of experience across ERP, food operations, supply chain, technology, finance and business transformation—and remains actively involved in our clients’ success.

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Richard Sides

Chief Executive Officer

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Stuart Cockram

Chief Customer Officer

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Erik Hay

Chief Technology Officer

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Nilsa Carranza

Chief Financial Officer

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Christina Channell

Director of ERP Services

"We have tremendous depth in technology, but we are business people first.
Our job isn't simply to get a customer live.
Our job is to help the business perform better."

Richard Sides

Founder & CEO

Let’s Talk About Your Business

We would welcome the opportunity to learn about your goals and explore how Adroit can help you achieve them.