Terms & Conditions

Introduction and Hours of Operation

Adroit Solutions LLC, headquarters is located at 2656 W Montrose Ave, Suite 105, Chicago IL 60618. We provide solutions for mobile data capture, barcoding, inventory management, label printing, and more. We are certified partners for manufacturers that are global leaders in their businesses, including Zebra Technologies, Honeywell, and Datalogic.

You can contact us at orders@adroitna.com or (773) 417-1221. Our staff is available Monday through Friday, 8:00 am to 5:00 pm Central Time.

Use of Adroit Solutions LLC Website

You certify that the content you provide verbally, written, via email, on or through the Adroit Solutions LLC website is accurate and complete. You are solely responsible for maintaining the confidentiality and security of your account, including username and password. Adroit Solutions LLC is not responsible for any losses arising from the unauthorized use of your account. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Adroit Solutions LLC employee or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party, or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.

Acceptance of Terms

By placing an order for mobile computing devices, scanners, printers, and related products (“Products”) on Adroit Solutions LLC’s website www.adroithardware.com, you agree to these Terms and Conditions of Sale. If you do not agree to these terms, please do not use our website or make a purchase.

Participation Disclaimer

Adroit Solutions LLC does not and cannot review all communications and materials posted to or created by users accessing the site and is not responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Adroit Solutions LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Adroit Solutions LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark, or other intellectual property right of another, or (d) offensive or otherwise unacceptable to Adroit Solutions LLC in its sole discretion.

Orders and Payment

5.1 Order Placement: You may place orders for Products through our website. All orders are subject to acceptance by Adroit Solutions LLC.

5.2 Payment: Payment for Products is due at the time of order placement. We accept various payment methods, and all payments are processed securely. We do not store payment information on our servers.

Pricing and Availability

6.1 Pricing: Product prices are listed on our website and are subject to change without notice. Prices are inclusive of applicable taxes and fees.

6.2 Availability: Product availability is subject to change. We do our best to maintain accurate inventory levels on our website, but availability may vary. We reserve the right to cancel or adjust your order if a Product becomes unavailable.

Shipping and Delivery

7.1 Shipping: We will arrange for the shipment of the Products to the shipping address you provide during the checkout process. Shipping costs and delivery times may vary based on your location and the shipping method selected.

7.2 Risk of Loss: The risk of loss and title for the Products pass to you upon our delivery of the Products to the carrier. You are responsible for filing any claims with the carrier for damaged or lost shipments.

Returns and Refunds

8.1 Returns: If you receive a defective or damaged Product, please contact our Customer Support team within 30 days of receiving the Product for instructions on returning the item.

8.2 Refunds: We will process refunds for returned items in accordance with our Return and Refund Policy, which is available on our website.

Warranty

9.1 Manufacturer’s Warranty: Products may come with a manufacturer’s warranty. Please refer to the warranty information provided with the Product for details on coverage and duration.

9.2 Limitation of Liability: To the extent permitted by law, Adroit Solutions LLC disclaims all warranties, whether express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Adroit Solutions LLC will not be liable for any indirect, special, consequential, or punitive damages arising from the use of its Products.

Indemnification

You agree to indemnify, defend, and hold harmless Adroit Solutions LLC, its officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Intellectual Property

All intellectual property rights, including trademarks, copyrights, and patents, related to the Products and our website, are the property of Adroit Solutions LLC or its licensors. You may not use our trademarks or copyrighted material without our written consent.

Third-Party Links

In an attempt to provide increased value to our visitors, Adroit Solutions LLC may link to sites operated by third parties. However, even if the third party is affiliated with Adroit Solutions LLC, Adroit Solutions LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.scannermaster.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Adroit Solutions LLC seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Illinois, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Adroit Solutions products) shall be in the state or federal courts located in Illinois. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Adroit Solutions LLC products) must be commenced within one (1) year after the claim or cause of action arises. Adroit Solutions’ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Adroit Solutions LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any such changes constitutes your acceptance of the updated Terms and Conditions.