• Experience in several complete lifecycle implementations
• Implementation of Microsoft Dynamics 365 NAV and Business central (cloud, On-Prem)
• Mainly work on supply chain and manufacturing modules.
• Focus on the discovery, system configuration, POS, and training on the supply chain module.
• Exposure to job module.

Work closely with Dev Team to customize as per client’s requirements

• Implementation of Microsoft Dynamics 365 NAV and Business central.
• Mainly work on supply chain projects.
• Focus on the discovery, system configuration, POS, and training on supply chain modules.
• Exposure to job module.
• Working on Permission sets securities.
• Working on complete testing and data exchange definition.
• Training, upgrading, configuration, support, and documentation of NAV
• Ability to work closely with technical staff to define and document user requirements and functional specifications.

• Implementation of Microsoft Dynamics 365 BC Cloud/On-prem and its add-on.
• Installation, training, upgrading, configuration, support, and documentation of BC.
• Ability to work closely with technical staff to define and document user requirements and functional specifications.
• Full-time support as a Business Analyst
• Knowledge in MS Dynamics 365 Business Central AGILE Methodology and well versed with business process, mapping & configuration.
• Experience in implementing MS Dynamics 365 Business Central sub-modules Finance, Sales & Purchase, Warehouse, and Manufacturing for Food, Pharma, and Distribution.
• Ability to provide post-implementation support (help desk)
• Review business processes, business requirements, and system design; Work with team to streamline existing processes with NAV/BC to increase efficiency.
• Troubleshoot and coordinate with the Dev team as needed to resolve issues.
• Assist with the design and functionality of various reporting in Microsoft Dynamics 365 BC.
• Coordinate and facilitate all user training in Microsoft Dynamics 365 NAV.

• Dealing in Frozen and dry products, especially in poultry, meat, egg, and dry items.
• Mainly focused on managing business with leading catering companies of the UAE Additionally, managing key accounts within UAE.
• Using ERP Software as a user.
• Working closely with Partners as a superuser to get the implementation done.
• Working closely with the Supply chain team.
• Responsible for planning/forecasting of products for the next 6 months and ensuring with supply chain team to import or local availability on time.
• Working as a bridge between supply chain and Sales team.
• Working closely with the logistic team to timely deliver the product.
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Perform regular and accurate reporting of Salesforce productivity (monthly, weekly, daily) and potential action to be taken.
• Work closely with the accounts receivable team and ensure timely payments from the customers ‘end.
• Strictly adheres to and manages customers according to the company’s credit policy.
• Ensure that all company policies, procedures, and business ethics codes are communicated and implemented within the team. Achievements:
• Top performer for the year 2018 in the frozen division.